Cookie Policy

Learn how West Capital Lending uses cookies and similar technologies to enhance your experience.

Last Updated: 10/21/2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better, faster, and more secure experience.

Our loan quote generation platform uses cookies to enhance functionality, improve security, and analyze usage patterns to optimize our service for mortgage professionals.

Types of Cookies We Use

Essential Cookies

Purpose: Required for basic platform functionality

  • User authentication and session management
  • Security tokens and CSRF protection
  • Form data preservation during navigation
  • Load balancing and performance optimization

Duration: Session-based and persistent (up to 30 days)

Authentication Cookies

Purpose: Google OAuth integration and account access

  • Google account authentication tokens
  • User session persistence
  • Remember login preferences
  • Secure API access management

Duration: 1-7 days (automatically renewed)

Functional Cookies

Purpose: Enhance user experience and save preferences

  • UI preferences and theme settings
  • Recently used quote templates
  • Dashboard layout customizations
  • Notification preferences

Duration: 30-365 days

Analytics Cookies

Purpose: Understand platform usage and improve performance

  • Page views and feature usage statistics
  • Performance monitoring and error tracking
  • User journey analysis (anonymized)
  • A/B testing for platform improvements

Duration: 13-26 months | Third Party: Google Analytics (anonymized)

Third-Party Cookies

We work with trusted third-party services that may set their own cookies:

Google Services

Authentication, Gmail API, Analytics (anonymized), and reCAPTCHA for security

Security Providers

DDoS protection, bot detection, and fraud prevention services

Performance Monitoring

Error tracking and performance analytics to ensure platform reliability

Your Cookie Choices

You have several options to control cookies:

Browser Settings

Most browsers allow you to control cookies through their settings:

  • Block all cookies (may break platform functionality)
  • Block third-party cookies only
  • Delete existing cookies
  • Set notifications for new cookies

Platform Settings

In your account settings, you can control:

  • Analytics and usage tracking preferences
  • Marketing communication settings
  • Performance monitoring participation

Google Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Important Notes

  • ⚠️Essential cookies cannot be disabled as they are required for core platform functionality including authentication and security.
  • ⚠️Gmail integration requires Google cookies for OAuth authentication and email sending capabilities.
  • ⚠️Disabling cookies may limit functionality such as staying logged in, saving preferences, and accessing certain features.

Data Security

All cookies containing sensitive information are:

  • Encrypted using industry-standard methods
  • Transmitted only over secure HTTPS connections
  • Protected with HttpOnly and Secure flags where appropriate
  • Subject to our strict data retention policies

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws. Material changes will be communicated through email or platform notifications. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Contact Us

For questions about our use of cookies or this policy, please contact us:

Email: privacy@loanquotedepot.com

Subject: Cookie Policy Inquiry

Address: West Capital Lending Privacy Office

24 Executive Park, Suite 250, Irvine, CA 92614

Professional Platform Notice: This cookie policy applies specifically to the West Capital Lending loan quote generation platform designed for licensed mortgage professionals. Cookies are used to enhance platform functionality and ensure secure, compliant operations in accordance with mortgage industry standards.